faq's
Ganbei Spirits is an online liquor store in Hong Kong with curated high quality range of whiskies, champagnes, gins, tequilasand alcohol free spirits.
You can place orders on the website, email or messaging us privately via WhatsApp. Simply select and add your desired liquor to the shopping cart and purchase.
Once we receive your order, we prepare your package carefully. Once it’s all ready to go, our delivery partners will pick it up and bring it to you. We suggest making your order 3-4 days before your event.
We offer free delivery for purchases above $800 to any crevasses of Hong Kong. Delivery is made within 3-4 working days from purchase. Purchases under $800 will incur a delivery fee of $50. Importantly, if you live in a flat without elevators, we kindly request you come to the ground floor to collect the parcel, or negotiate directly with the driver on the cost of bringing the parcel up the stairs to your flat.
We preferablyaccept payment in cash, bank transfers and PayMe, because it lets us provide you with the best possible experience. Visa, MasterCard and American Express are also accepted.
A lot of our products are fragile, therefore we don’t accept returns.
We consider ourselves curators to your needs, so we wouldn’t stock anything that we wouldn’t drink ourselves. There are many products out there and we want to ensure that we represent the best. What’s on our website represents some of the best products available, and we continue to add more to the list to ensure Hong Kong has access to the best options in the world for your cheers moments.
You can always reach out to our staff by call or email for recommendations. Follow us on Facebook and Instagramfor latest promos and packages.
Keep it out of the sun, out of the heat, and out of fluorescent lights.
Keep it out of the sun, out of the heat, and out of fluorescent lights.
Yes, contact us directly for a customized package and let’s start planning.
Following your first purchase, you can enjoy 10% discount on your next order after a successful referral to a friend/ family.
If you wish to cancel your order after you have paid, there is a 10% (of the total purchase amount) transactional refund fee. More importantly, if we have already dispatched your order, there will be a cancellation fee of $300.